The hotel is located very close to the Puerto Rico Convention Center and the Bay of San Juan. Those who stay at the Sheraton Puerto Rico Hotel & Casino will be able to visit the historic Old District of San Juan, which is only a short drive away. They can also spend time at some of the local beaches and find places in the area to shop and dine. The Sheraton Puerto Rico Hotel & Casino offers a convenient location that makes reaching some destinations, such as the convention center, easy on foot. Reaching other areas is simple with public transportation.

All of the rooms at the Sheraton Puerto Rico Hotel & Casino are smoke free. Guests will be able to find amenities such as access to the Internet, private bathrooms, coffeemakers, electronic safes, hair dryers, phones, and TV in the rooms.

The hotel offers tropical landscaping, a sundeck, and a large infinity swimming pool. Guests of the Sheraton Puerto Rico Hotel & Casino will find a lobby bar as well as a casino onsite. The hotel also has fitness center and a variety of onsite shops.